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Low number of results found

If your search returns low number of results:
  1. Broaden your criteria: Try removing one or two filters
  2. Verify timing: Events older than 90 days may not be captured
  3. Try statistics first: Validate your target market exists
Example: Instead of:
Try:

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Understanding Sample vs. Export

Sample Preview:
  • Shows 5-10 example results
  • For events: shows up to 3 events per entity
  • Includes cost estimate
Full Export:
  • Returns ALL matching results (up to 1,000)
  • For events: returns ALL events per entity (often 10-100+ per entity)
  • Consumes credits as shown in estimate
  • Generates downloadable dataset
Important: The sample preview is NOT the full dataset. Always export to get complete data.

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Export Says “Your List Is Being Prepared” Instead of Downloading

Increase Coverage exports run in the background, so the export widget shows Open in Vibe Prospecting instead of a download button. You’ll also get an email when the list is ready.
  1. Click Open in Vibe Prospecting — the dataset is listed in the Hub with the status running
  2. Wait for it to finish — the status changes to ready (or failed) on its own, no refresh needed
  3. Download or view — both buttons unlock once the dataset is ready

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Too Many Prospects Without Contact Details

If your export has many rows without an email or phone number, turn on Increase Coverage in the Show Sample widget before exporting. Prospects that Explorium can’t enrich are retried against multiple external providers. See Increase Coverage.

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Credit Management

Check Your Balance:
Estimate Before Exporting: Always review the cost estimate before approving export. The system shows:
  • Total credits required
  • Cost breakdown by enrichment type
  • Whether you have sufficient credits
Partial Exports: If you lack credits for a full export, the system may return partial results proportional to your available balance.

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